Best Salesforce Alternatives: 8 Salesforce CRM Competitors

Salesforce Alternatives

The first name that crosses your mind when you talk about a CRM software is Salesforce. We are in no way to deny this fact. But then, it’s not the only option available in the market. For those who consider Salesforce as an expensive alternative can opt for many other economical and top performers in the CRM market and here’s a list. Read on to explore more about the CRM products that are the best Salesforce alternatives

You’re an SMB planning to expand. Obviously, you will need tech support for the same. Moreover, if you have a diverse customer base, managing these can be a big-time hassle. And, it certainly impacts your customer lifecycle value. But, whatever the issues you are facing, CRM software will certainly alleviate the same. Here are 8 best alternatives of Salesforce, which you can certainly have a look at if you are looking for an all-in-one CRM product within your budget. 


Empower your sales reps with ConvergeHub CRM. It is a hub of crucial functionalities to help automate repetitive tasks. From automating your sales, and marketing, to support, it helps your team to concentrate more on closing deals and increase revenue. Moreover, ConvergeHub provides a 360-degree view of leads and customers that arms the sales reps with the right selling and customer insight. Using ConvergeHub, SMBs can manage sales, marketing, support, and billing from one unified software. To say the least, it eliminates redundant work, automates tasks, increases efficiency, and fast-tracks its growth plan. 

Microsoft Dynamics 365

In addition to delivering superior operational efficiency and breakthrough customer experiences, Microsoft Dynamics 365 helps businesses become more agile and reduce complexity without increasing costs.

This all-in-one CRM suite seeks to accelerate your business growth. It comes with a robust set of well-connected business applications to optimize your operations, innovate across teams, and better engage customers. It seamlessly connects with your existing systems and tools, and thus helps you extend capabilities for your existing solutions. SMBs are using it to implement your solution and drive user adoption—in days or weeks instead of months—to quickly innovate and see faster results.


Wufoo is a free, easy-to-use CRM software. Those who are planning to start off with CRM Software and use this in their daily business operations can start off with Wufoo. 

Wufoo comes with the advantage of cloud-based forms, from which marketers can analyze, and access data anytime. Earlier, there were chances of data loss and inaccuracy. Back then, things were maintained by manual systems. By using web-based CRM software, you can collect data, stay informed, and improve marketing and advertising decisions. This will be further reflected in the sales figures.

Zoho CRM

Zoho CRM is a cloud-based business application that helps you manage your business. You can use it to create and organize contacts, assign tasks, manage leads and track the progress of each one. The company also offers an array of add-ons for different industries such as travel & tourism or healthcare management so that you can customize Zoho CRM according to your needs.

Zoho CRM has been around since 2001 and has grown into one of the most popular solutions for small businesses looking for an easy way to track their sales pipeline or collaborate with other departments within their organization (like marketing).

Monday CRM Software

Monday’s sales CRM is a highly customizable customer relationship management (CRM) platform. It’s robust sales tool to help collect and nurture qualified leads all the way through the fulfillment process. The dashboard is organized by a mix of folders and boards with as many as 50 columns. You can use to manage groups such as leads, qualified leads and disqualified leads. Monday features an open API and ample native CRM integrations with popular software applications such as Outlook, Gmail, Excel, DocuSign, Salesforce, and Shopify. No doubt, it helps centralize your entire sales pipeline.


Zendesk is one of the best Salesforce CRM alternatives. It’s customer care software that helps you to manage your customer support and sales processes. The Salesforce CRM competitor allows you to create, organize and track all your contacts in one place, so you can send them messages when they’re looking for help or just need some guidance on how to use the product further down the line.

Zendesk offers different types of integrations with other technologies. It includes email marketing tools like MailChimp or AWeber so you can automatically add subscribers who sign up through social media sites like Facebook Messenger into their database. And, the best part is, it requires zero manual effort from either party involved in these campaigns!


Freshdesk is an online customer service software that helps companies manage their customer support channels. It’s a great option for small businesses, who can use it to handle manual tasks like answering emails, responding to tickets, and processing payments, but it also has more advanced features like account management, custom fields, and forms.

Freshdesk offers a free plan that allows you to manage up to 10 users. However, if you want more than that number of users or users from different departments then there are several paid plans available. It includes different pricing structures. It is based on the number of users added to the account each month. However, there are additional add-ons available for larger accounts.

HubSpot Marketing Automation Software

As understood from the name itself HubSpot is a marketing automation software that allows you to send emails, create and track landing pages, build forms and surveys, generate leads, and nurture them through email campaigns.

This one is a cloud-based software so it’s easy to set up and use in your business. It’s also SaaS (Software as a Service), PaaS (Platform as a Service), or IaaS (Infrastructure as a Service).

How the Rankings of Salesforce Alternatives are made

To make CRM software accessible to the growing SMBs, many affordable products are now available in the market. According to the ratings and reviews on different platforms, these rankings are being made. We hope this list of alternatives helps you decide which CRM system might work best for your business. As with any software, make sure to test out these options before making the switch and see which one works best for you. We wish you the best in your CRM implementation plan. 

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