The dark side of toll-free numbers: Scams and Frauds to watch out for

toll-free numbers

Any organization that depends on phone infrastructure still has to deal with many telecom frauds. The creation of new, more difficult-to-catch fraud techniques never stops. The toll-free telecom fraud is among the most recent news. Any company with a toll-free number may be a victim of toll-free fraud. This kind of fraud is complicated to eradicate for many firms.

Toll-free numbers are intended to give customers an easy way to contact companies without paying for the call. Several toll-free number providers are offering these numbers. However, scammers and thieves have discovered ways to use toll-free numbers to cheat people. The following list of typical toll-free number frauds and scams should be avoided:

Impersonation Scams – Scammers may pretend to be reputable companies or governmental organizations and offer a toll-free number for people to call. After the victim reaches the number, the con artist will attempt to get personal or financial information.

Tech Support Scams – In this kind of scam, the con artist can give the victims a toll-free number to contact if they need assistance with a computer or software problem. When the victim dials the number, the con artist may use deception to get them to install harmful software or grant remote access to their computer.

Prize Scams – For people to contact to claim a prize or lottery winnings, con artists may provide toll-free numbers. The victim may be required to pay a charge or provide personal information to claim the alleged prize.

Debt Collection Scams – A toll-free number may be provided by scammers for people to contact to settle a fictitious debt. As soon as the victim phones the number, the con artist may try to get hold of their financial or personal details or threaten legal action.

Charity Scams – Con artists may use toll-free numbers to request donations for fictitious charities. Although the victim may be asked for personal or financial information, no actual charity will receive the funds.

It’s critical to exercise caution while answering a call from an unknown number to prevent being a victim of toll-free number scams and frauds. Only give out personal or financial information when you get a call from a toll-free number if you can confirm the call’s veracity. You can also quickly search online to determine if the number is linked to a well-known fraud or scam. Additionally, it is advisable to only rely on legitimate toll-free number providers.

To Prevent Scams And Fraudulent From Toll-Free Numbers

  • You should report any suspected phone scams or abusive telemarketers to your state’s consumer protection office and the Federal Trade Commission online or by calling 877-382-4357.
  • Call the Federal Communications Commission at 888-225-5322 or report caller-ID spoofing online. Consumer advisories for numerous phone scams and other behaviours are also available from the FCC.
  • Don’t dial. Visit the registration website or dial 888-382-1222 to register your number or report unauthorized robocalls.
  • Incorporate your phone number into the FTC’s National Do Not Call Registry. Although this won’t stop spam calls, it will be simpler to identify them because most real telemarketers won’t call you if you’re on the registry.
  • Think about adopting a call-blocking smartphone app or gadget to filter calls and ward off spam and scams. Inquire about blocking options offered by your phone service provider.
  • Unlawful robocalls should be ignored.

To buy toll-free numbers in India

You will be shown toll-free numbers for companies in India, thousands of websites, and paid adverts. To buy toll-free numbers in India, in the market, there are more possibilities for companies that offer toll-free numbers, but picking the best one might be challenging. Everyone in the country can call 1-800 series lines in India and other numbers beginning with 000800 without incurring fees. The company that controls the toll-free number must charge the consumer for the no-call cost and an extra fee for each call.


It’s crucial to remember that, besides the ones above, scammers can also spoof other area codes to create fake phone numbers. A decent rule of thumb is to avoid picking up the phone and allowing it to go to voicemail if you don’t recognize the phone number. This will assist you in avoiding falling victim to widespread phone scammers, such as calls regarding auto warranties.

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